Service Information

We have made many changes but we are still the same Handy Home, Garden, DIY, Workwear and more store! 

ONLINE 

When buying on line we ask that you note many heavy, bulky, large and liquid items are not ship-able  and are for in store, or click and collect only.   

Checkout select from the following options: -

>Shipping UK ONLY - During Covid we expect delays with the all couriers. PLEASE NOTE. Items we can not ship will show shipping as a ridiculous amount to prevent you proceeding. Please do not proceed, and contact us for more details.

>Local Delivery, Scarborough, North Yorkshire - DO NOT ORDER if you do not live in Scarborough, North Yorkshire! If you pick this option and you are not local you WILL be charged a refund fee*.

>Click & Collect - Please note this store is in Scarborough, North Yorkshire & only at agreed times during COVID19. Do not select if you can not collect, you WILL be charged a fee if a refund is required.*

*If you select either of these two shipping options and the order has to be cancelled as you are not local, you will be charged a fee as we will have paid a fee to the payment provider to process your payment.

 

IN STORE

Our store is open and we ask that you please work with us whilst we do our best to protect all our team and our customers. We want everyone to feel comfortable to shop at our Home & Garden Centre, please do speak to one of our team if you feel there’s anything else we could be doing to make your visit safer.

The following is our currently list of Safety measures and guidance. We hope this helps reassure you we want to see you all, and we want to keep you all safe too! 

·       Sanitiser at entrance

·       Please use a basket or a trolley (sanitised after use)

·       New counter for sales with contactless payments.

·       Screens at counters – do not go past markings

·       Staff may be wearing face visors and/or masks\

·       Do not touch products if you have no interest in purchasing.

·       Please pay by card when possible

·       Please give our staff space – 2 metre rule

·       Please be patient if there are queues.

PLEASE NOTE due to COVID and the changing trading environment always check our times of opening on our website (as we can not guarantee search engine information is correct). 

https://www.clockshomeandgarden.com/service/opening-hours/

Opening times and days

Monday - Friday 8:30am to 5:30pm

Saturday - 9:00am to 5:30pm

Sunday 10:00 to 4:00pm

 

 

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