ONLINE 

When buying online we ask that you contact us before placing an order.  There are some items which are heavy, bulky, large or liquid and it is best to check with us first before placing the order. Some items which can not be shipped are for  in-store, or click and collect only.   

Checkout select from the following options: -

>Shipping UK ONLY - Items we can not ship will show shipping as a ridiculous amount to prevent you proceeding. Please do not proceed, and contact us for more details.

>Liquids ONLY- next day if ordered before 11am (week days only). You are not guaranteed to receive your item within 1-2 days as our Fulfilment process may take a couple of days, we will however send your item using APC next day delivery service. If you choose this method for none liquid items we will have to cancel the order and refund may not be possible.

>Local Delivery, Scarborough, North Yorkshire - DO NOT ORDER if you do not live in Scarborough, North Yorkshire! If you pick this option and you are not local you WILL be charged a refund fee*.

If your order is time sensitive pease check with us before placing your order.

>Click & Collect - Please note this store is in Scarborough, North Yorkshire & only at agreed times. Do not select if you can not collect, you WILL be charged a fee if a refund is required.*

*If you select either of these two shipping options and the order has to be cancelled either due to you not having a local delivery address (YO11 or YO12) or you change your mind, you will be charged a fee as we will have paid a fee to the payment provider to process your payment.

IN STORE

Our store is open and we ask that you please work with us whilst we do our best to protect all our team and our customers. We want everyone to feel comfortable to shop at our Home & Garden Centre, please do speak to one of our team if you feel there’s anything else we could be doing to make your visit safer.

PLEASE NOTE due to the changing trading environment always check our times of opening on our website (as we can not guarantee search engine information is correct). 

https://www.clockshomeandgarden.com/service/opening-hours/

Opening times and days

Monday - Friday 8:30am to 5:30pm

Saturday - 9:00am to 5:30pm

Sunday 10:00 to 4:00pm and Bank Holidays (NOTE - during January and February we will be closed Sundays)

Frequently asked questions are answered here.

https://www.clockshomeandgarden.com/service/

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